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| EasyTerm : Customer Remote Terminal |
| Customer Remote Terminal Facility provides a easy use dial-up access to the customers. With this facility the customers are able to access their account related information using their computer from the convenience of their home or office and at their convenient time. The customers can also download their account details like statement for given period, Balance Details, last ‘n’ transactions, Deposits Rates etc to their computer. |
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| To use this service, the customers need only a modem, telephone line and terminal emulation software such as Procomm Plus or HyperTerm (this comes as a part of Windows OS). No Special software is needed. |
Management Information System |
| A log of interactions taking place between the customer and the system is maintained. The information logged includes: |
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Customer Id |
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Account Number |
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Services Availed |
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Duration of usage |
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Date & Time |
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| This information could be used to generate various reports pertaining to the usage of the system.
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| Any of the following methods can be used for interfacing with the banking Software. |
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Terminal Emulation |
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ISO 8583 Based Messaging |
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XML Based Messaging |
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Custom API |
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| In all the above methods the database of the Banking Software is NEVER accessed directly. Therefore all the business logic, checks and balances provided by the Banking Software is fully honoured. |
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Salient Features |
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Customers access is restricted to EasyTerm Server’s menus only. Direct access to Banking Software is not available |
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No special software is required at the customer side |
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Point to Point Connection |
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Account Statement and general Information such as Interest Rates, Foreign Exchange Rates etc can be downloaded |
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Provide Funds Transfer facility as well as account information facility |
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Multiple account can be accessed on a single connection |
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Customers can receive/post messages to Bank Officer. This helps the bank to build up a virtual one-to-one correspondence with the customers |
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Remote servicing facility |
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Data Dictionary of RDBMS in the EasyTerm Server is provided to the Bank for generating custom reports |
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Modular design, Can be upgraded to handle multiple lines |
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Can be enhanced to provide Telebanking System and M-Bank |
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| Representative List of Services |
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Foreign Exchange Rates |
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Deposit Rates |
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Demand Draft Charges |
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Balance Information |
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Online Funds Transfer |
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Withdrawal Request |
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DD/Pay Order Issue Request |
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Cheque Book Request |
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Inward Clearing Cheque Details |
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Inward Clearing Bill Details |
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Outward Clearing Cheque Details |
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Outward Clearing Bill Details |
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Stop Payment Request |
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Download Last ‘n’ Transaction Details |
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Download Periodic Statement |
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Term Deposit details |
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Change of PIN |
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Comments & Messaging between the customer and the Bank Officer |
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Utility Bills Payment |
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Password Change Report |
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Demand Draft/Pay Order Report |
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Withdrawal Report |
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| Representative List of Clients |
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Reserve Bank of India |
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Indian Bank |
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Corporation Bank |
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| “We are using the Telebanking solution provided by bk Systems for over 2 years. We are fully satisfied with the solution provided by them. We found bk Systems to be very professional and an excellent company to work with." |
| - Mr. Neeraj Bhai, Ex.CTO (IDBI Bank, India) |
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| Download PDF |
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